Terms & Conditions / Policies

Below are printable copies of our terms and other documents you should read

Financial Information

We do not store any details of your bank accounts, credit cards, debit cards or online payment methods, once the payment is taken these details are in no way retained by us.


Your Personal Information

This website does not store any personal information about you our customers. However, in order to be able to function as a business Crumplehorn Cottages does store some information.

Any information that we do store is kept secure and is not shared or sold to any third parties. We use this information to contact you if necessary and as you know, we do not spam you constantly with emails. The information we do store is:

Emails: We keep copies of emails until your holiday is successfully completed. This allows us to keep track of payments, special requests, and any queries that you may have made

Personal Details: Name, Email, Address, Home Phone Number, Mobile Phone Number
Details of when and how you interacted with our website (Google Analytics)


Access To Your Information

If you would like a copy of the information that we hold on you, or you would like us to amend or delete any information, then, please email, call or make a request on our contact us page and we will be glad to help you

Below you will find all the necessary documentation you may need when considering making a booking with Crumplehorn Cottages. Click on the links below to open PDF copies of our Terms and Conditions, Green Policy and Pet Policy. Feel free to save them to your PC for offline viewing or print them at your convenience. If you have any questions regarding the information contained in any of the documents below, please do not hesitate to get in touch and we’ll do our best to help you.

“We have just returned from a 5 day stay at Crumplehorn cottage No. 1. Perfect cottage for 2 people, very well appointed and beautifully clean. The location could not have been better. Parking space in front of cottage, 5 minute walk to village centre and harbour, restaurant and pub just across the road. “


“We’ve lost count how many visits we’ve made to the Crumplehorn Cottages, but they never disappoint. The property is always beautifully presented with fresh flowers and shortbread biscuits. Thank you Victoria for your welcome and hospitality.”